Support

Write to info@dorotheus.app and we will reply as soon as we can, usually within two working days. Please send it from the email you use in the app, or tell us how you sign in (Apple, Google or email).

Common questions

I don't know my exact birth time

Choose “I don't know the exact time” during setup. Without it, some insights are less precise. You can add the time later in Menu → Birth Details.

How do I change my details?

Open Menu → Birth Details, change what you need and tap Save.

How do I manage or cancel Premium?

Subscriptions are handled by your store account. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

How do I restore a purchase?

In the app, open Menu → Subscription and choose Restore purchases, signed in to the same store account you bought with.

How do I delete my account?

In the app: Menu → Settings → Delete account. Without the app, see Delete your account.